Governance & Policies
Castleman Healthcare has a whole host of policies and governance structures in place. We are currently updating our policies in line with the General Data Protection Regulation requirements.
A copy of our policy about Access to Health Records can be found by clicking the following link:
A copy of our Accountable Emergency Officer and Response Policy can be found by clicking the following link:
Accountable Emergency Officer and Response
A copy of our Armed Forces Covenant Policy can be found by clicking the following link:
A copy of our Caldicott Policy can be found by clicking the following link:
A copy of our Child Sexual Abuse and Exploitation Policy can be found by clicking the following link:
Child Sexual Abuse and Exploitation
A copy of our policy about Clinical Governance can be found by clicking the following link:
A copy of our policy about our Complaints Procedure can be found by clicking the following link:
A copy of our Confidentiality Policy can be found by clicking the following link:
A copy of our Conflict of Interest Policy can be found by clicking on the following link:
A copy of our policy about Consent can be found by clicking the following link:
A copy of our policy about our Corporate Governance can be found by clicking the following link:
A copy of our Data Protection Policy can be found by clicking on the following link:
A copy of our policy about Data Quality can be found by clicking the following link:
A copy of our Death of a Service User Policy can be found by clicking the following link:
A copy of our policy about Dignity at Work can be found by clicking the following link:
A copy of our policy about Disciplinary & Appeals can be found by clicking the following link:
A copy of our policy about Duty of Candour can be found by clicking the following link:
A copy of our policy about Email and Internet Usage can be found by clicking the following link:
A copy of our Emergency Business Continuity Plan can be found by clicking the following link:
Emergency Business Continuity Plan
A copy of our policy about Equality and Diversity can be found by clicking the following link:
A copy of our Fair Processing Notice Policy can be found by clicking the following link:
A copy of our Fire Policy can be found by clicking the following link:
A copy of our policy about Flexible Working can be found by clicking the following link:
A copy of our Grievance Policy can be found by clicking the following link:
A copy of our Guidelines and Conditions for Travel can be found by clicking the following link:
Guidelines and Conditions for Travel
A copy of our Health & Safety Policy can be found by clicking the following link:
A copy of our Incident Policy can be found by clicking the following link:
A copy of our Induction Plan can be found by clicking the following link:
A copy of our Infection Prevention and Control Policy can be found by clicking the following link:
Infection Prevention and Control
A copy of our policy about Information Governance can be found by clicking the following link:
A copy of our policy about Information Sharing can be found by clicking the following link:
A copy of our Life Cycle Policy can be found by clicking the following link:
A copy of our policy about Lone Working can be found by clicking the following link:
A copy of our policy about Medicines Management can be found by clicking the following link:
A copy of our policy about Mental Capacity and Liberty Protection can be found by clicking the following link:
Mental Capacity and Liberty Protection
A copy of our Net Zero Policy can be found by clicking the following link:
A copy of our policy about Patient Restrictions can be found by clicking the following link:
A copy of our policy about People Development can be found by clicking the following link:
A copy of our Personal Data Breach Policy can be found by clicking the following link:
A copy of our policy about Prevent Strategy can be found by clicking the following link:
A copy of our policy about Records Management can be found by clicking the following link:
A copy of our policy about Recruitment and Selection can be found by clicking the following link:
A copy of our Risk Management Policy can be found by clicking the following link:
A copy of our policy about Safeguarding Adults at Risk can be found by clicking the following link:
A copy of our policy about Safeguarding Children can be found by clicking the following link:
A copy of our policy about Sharing Protocols on Clinical Guidance can be found by clicking the following link:
Sharing Protocols on Clinical Guidance
A copy of our Smartcard Policy can be found by clicking on the following link:
A copy of our Staff Induction Procedure can be found by clicking the following link:
A copy of our Subject Access Request Policy can be found by clicking on the following link:
A copy of our Transparency Policy can be found by clicking on the following link:
A copy of our policy about Violent and Aggressive Patients can be found by clicking the following link:
Violent and Aggressive Patients Policy
A copy of our policy about Whistleblowing and Freedom to Speak up can be found by clicking the following link:
Whistleblowing and Freedom to Speak up Policy
If you would like any specific policies please contact James Leyland at james@castlemanhealthcare.co.uk
Complaints
Castleman Healthcare aims to provide patients with the best care we can. If you have any complaints, comments or concerns about our services please contact us directly at james@castlemanhealthcare.co.uk
Fair Processing
Learn about why the NHS records information about you and how it is used, with whom we may share information, your right to see your health records and how we keep your records confidential.
Our policy can be found by clicking the link below.
Terms of Reference
Our Terms of Reference define the purpose and structures within Castleman Healthcare as well as our vision, objectives and scope. For the latest documentation please contact us directly at info@castlemanhealthcare.co.uk
Structure
Castleman Healthcare Ltd. is a non-profit making GP provider organisation owned by its shareholders who themselves are GPs in our twelve practices. The day-to-day decisions are made by the Board of Directors and our corporate structure can be found by clicking on the link below.