Castleman Healthcare has a whole host of policies and governance structures in place. We are currently updating our policies in line with the General Data Protection Regulation requirements.

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Our Terms of Reference can be found by clicking the following link:

Castleman Healthcare Terms of Reference 2024

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Please find a list of the relevant lead for each policy by clicking the following link:

Castleman Policy Leads​

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A copy of our Acceptable Use Policy can be found by clicking the following link:

Acceptable Use Policy

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A copy of our policy about Access to Health Records can be found by clicking the following link:

Access to Health Records Application
 

A copy of our Accountable Emergency Officer and Response Policy can be found by clicking the following link:  
Accountable Emergency Officer & Response Policy

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A copy of our Armed Forces Covenant Policy can be found by clicking the following link:

Armed Forces Covenant Policy

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A copy of our Caldicott Policy can be found by clicking the following link:

Caldicott Policy

 

A copy of our Child Sexual Abuse and Exploitation Policy can be found by clicking the following link: 

Child Sexual Abuse & Exploitation Policy

 

A copy of our policy about Clinical Governance can be found by clicking the following link:

Clinical Governance Policy

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A copy of our policy about our Complaints Procedure can be found by clicking the following link:

Complaints Policy & Procedure

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A copy of our Confidentiality Policy can be found by clicking the following link:

Confidentiality Code of Practice

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A copy of our Conflict of Interest Policy can be found by clicking on the following link:

Conflict of Interest Policy

 

A copy of our policy about our Corporate Governance can be found by clicking the following link:

Corporate Governance Policy

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A copy of our policy on COVID-19 Testing can be found by clicking the following link:

COVID-19 Testing Policy

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A copy of our Data Protection Policy can be found by clicking on the following link:

Data Protection Policy

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A copy of our policy about Data Quality can be found by clicking the following link:

Data Quality Policy

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A copy of our Death of a Service User Policy can be found by clicking the following link:

Death of a Service User Policy

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A copy of our policy about Dignity at Work can be found by clicking the following link:

Dignity at Work Policy

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A copy of our policy about Disciplinary & Appeals can be found by clicking the following link:

Disciplinary & Appeals Policy

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A copy of our policy about Document Approvals can be found by clicking the following link:

Document Approvals Policy

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A copy of our policy about Duty of Candour can be found by clicking the following link:

Duty of Candour Policy

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A copy of our policy about Email and Internet Usage can be found by clicking the following link:

Email & Internet Usage Policy

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A copy of our Emergency Business Continuity Plan can be found by clicking the following link: 

Emergency Business Continuity Plan

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A copy of our policy about Equality and Diversity can be found by clicking the following link:

Equality & Diversity Policy

 

A copy of our Fair Processing Notice Policy can be found by clicking the following link:

Fair Processing Notice Policy

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A copy of our Fire Policy can be found by clicking the following link:

Fire Policy

 

A copy of our policy about Flexible Working can be found by clicking the following link:

Flexible Working Policy

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A copy of our Fraud Policy can be found by clicking the following link:

Fraud Policy

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A copy of our Grievance Policy can be found by clicking the following link:

Grievance Policy

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A copy of our policy about Guidelines and Conditions for Travel Expenses can be found by clicking the following link:

Guidelines & Conditions for Travel Expenses Policy

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A copy of our Health & Safety Policy can be found by clicking the following link:

Health & Safety Policy

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A copy of our Incident Policy can be found by clicking the following link:

Incident Policy

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A copy of our Induction Plan can be found by clicking the following link:

Induction Programme Outline

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A copy of our Infection Prevention and Control Policy can be found by clicking the following link:

Infection Prevention & Control Policy

 

A copy of our policy about Information Governance can be found by clicking the following link:

Information Governance Policy

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A copy of our policy about Information Sharing can be found by clicking the following link:

Information Sharing Policy

 

A copy of our Life Cycle Policy can be found by clicking the following link:

Life Cycle Policy

 

A copy of our policy about Lone Working can be found by clicking the following link:

Lone Working Policy

 

A copy of our policy about Medicines Management can be found by clicking the following link:

Medicines Management Policy

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A copy of our policy about ​Mental Capacity and Liberty Protection can be found by clicking the following link:
Mental Capacity & Liberty Protection Policy

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A copy of our Net Zero Policy can be found by clicking the following link:

Net Carbon Zero Policy  

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A copy of our policy about Patient Consent can be found by clicking the following link:

Patient Consent Policy

 

A copy of our policy about Patient Restrictions can be found by clicking the following link:

Patient Restrictions Policy

 

A copy of our policy about People Development can be found by clicking the following link:

People Development Policy

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A copy of our Personal Data Breach Policy can be found by clicking the following link:

Personal Data Breach Policy

 

A copy of our Practice Policy in relation to staff not directly employed by Castleman can be found by clicking the following link:

Practice Policy - Staff Not Directly Employed

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A copy of our policy about Prevent Strategy can be found by clicking the following link:

Prevent Strategy Policy

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A copy of our policy about Records Management can be found by clicking the following link:

Records Management Policy

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A copy of our policy about Recruitment and Selection can be found by clicking the following link:

Recruitment & Selection Policy

 

A copy of our Risk Management Policy can be found by clicking the following link:

Risk Management Policy

 

A copy of our policy about Safeguarding Adults at Risk can be found by clicking the following link:

Safeguarding Adults at Risk Policy

 

A copy of our policy about Safeguarding Children can be found by clicking the following link:

Safeguarding Children Policy

 

A copy of our Shared Space Protocol can be found by clicking the following link:

Shared Space Protocol

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A copy of our policy about Sharing Protocols on Clinical Guidance can be found by clicking the following link:

Sharing Protocols on Clinical Guidance Policy

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A copy of our Smartcard Policy can be found by clicking on the following link:

Smartcard Policy

 

A copy of our Staff Induction Procedure can be found by clicking the following link:

Staff Induction Procedure

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A copy of our Subject Access Request Policy can be found by clicking on the following link:

Subject Access Request Policy

 

A copy of our Transparency Policy can be found by clicking on the following link:

Transparency Policy

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A copy of our policy about Violent and Aggressive Patients can be found by clicking the following link:

Violent & Aggressive Patients Policy

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A copy of our policy about Whistleblowing and Freedom to Speak up can be found by clicking the following link:

Whistleblowing & Freedom to Speak Up Policy

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If you would like any specific policies please contact James Leyland at james@castlemanhealthcare.co.uk