Governance & Policies

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Castleman Healthcare has a whole host of policies and governance structures in place. We are currently updating our policies in line with the General Data Protection Regulation requirements.

A copy of our policy about Access to Health Records can be found by clicking the following link:

Access to Health Records
 

A copy of our Accountable Emergency Officer and Response Policy can be found by clicking the following link:  
Accountable Emergency Officer and Response

A copy of our Armed Forces Covenant Policy can be found by clicking the following link:

Armed Forces Covenant Policy

A copy of our Caldicott Policy can be found by clicking the following link:

Caldicott Policy

 

A copy of our Child Sexual Abuse and Exploitation Policy can be found by clicking the following link: 

Child Sexual Abuse and Exploitation

 

A copy of our policy about Clinical Governance can be found by clicking the following link:

Clinical Governance

A copy of our policy about our Complaints Procedure can be found by clicking the following link:

Complaints Policy & Procedure

A copy of our Confidentiality Policy can be found by clicking the following link:

Confidentiality Policy

A copy of our Conflict of Interest Policy can be found by clicking on the following link:

Conflict of Interest policy

 

A copy of our policy about Consent can be found by clicking the following link:

Consent Policy

A copy of our policy about our Corporate Governance can be found by clicking the following link:

Corporate Governance

A copy of our Data Protection Policy  can be found by clicking on the following link:

Data Protection

A copy of our policy about Data Quality can be found by clicking the following link:

Data Quality

A copy of our Death of a Service User Policy can be found by clicking the following link:

Death of a Service User

A copy of our policy about Dignity at Work can be found by clicking the following link:

Dignity at Work

A copy of our policy about Disciplinary & Appeals can be found by clicking the following link:

Disciplinary & Appeals

A copy of our policy about Duty of Candour can be found by clicking the following link:

Duty of Candour

A copy of our policy about Email and Internet Usage can be found by clicking the following link:

Email and Internet Usage

A copy of our Emergency Business Continuity Plan can be found by clicking the following link: 

Emergency Business Continuity Plan

A copy of our policy about Equality and Diversity can be found by clicking the following link:

Equality and Diversity

 

A copy of our Fair Processing Notice Policy can be found by clicking the following link:

Fair Processing Notice

A copy of our Fire Policy can be found by clicking the following link:

Fire Policy

 

A copy of our policy about Flexible Working can be found by clicking the following link:

Flexible Working

A copy of our Grievance Policy can be found by clicking the following link:

Grievance Policy

A copy of our Guidelines and Conditions for Travel can be found by clicking the following link:

Guidelines and Conditions for Travel

A copy of our Health & Safety Policy can be found by clicking the following link:

Health & Safety Policy

A copy of our Incident Policy can be found by clicking the following link:

Incident Policy

A copy of our Induction Plan can be found by clicking the following link:

Induction Plan

A copy of our Infection Prevention and Control Policy can be found by clicking the following link:

Infection Prevention and Control

 

A copy of our policy about Information Governance can be found by clicking the following link:

Information Governance

A copy of our policy about Information Sharing can be found by clicking the following link:

Information Sharing

 

A copy of our Life Cycle Policy can be found by clicking the following link:

Life Cycle Policy

 

A copy of our policy about Lone Working can be found by clicking the following link:

Lone Working

 

A copy of our policy about Medicines Management can be found by clicking the following link:

Medicines Management

A copy of our policy about ​Mental Capacity and Liberty Protection can be found by clicking the following link:
Mental Capacity and Liberty Protection

A copy of our Net Zero Policy can be found by clicking the following link:

Net Zero Policy  

A copy of our policy about Patient Restrictions can be found by clicking the following link:

Patient Restrictions Policy

 

A copy of our policy about People Development can be found by clicking the following link:

People Development

A copy of our Personal Data Breach Policy can be found by clicking the following link:

Personal Data Breach Policy

 

A copy of our policy about Prevent Strategy can be found by clicking the following link:

Prevent Strategy

A copy of our policy about Records Management can be found by clicking the following link:

Records Management

A copy of our policy about Recruitment and Selection can be found by clicking the following link:

Recruitment and Selection

 

A copy of our Risk Management Policy can be found by clicking the following link:

Risk Management

 

A copy of our policy about Safeguarding Adults at Risk can be found by clicking the following link:

Safeguarding Adults at Risk

 

A copy of our policy about Safeguarding Children can be found by clicking the following link:

Safeguarding Children

 

A copy of our policy about Sharing Protocols on Clinical Guidance can be found by clicking the following link:

Sharing Protocols on Clinical Guidance

A copy of our Smartcard Policy  can be found by clicking on the following link:

Smartcard Policy

 

A copy of our Staff Induction Procedure can be found by clicking the following link:

Staff Induction Procedure

A copy of our Subject Access Request Policy  can be found by clicking on the following link:

Subject Access Request Policy

 

A copy of our Transparency Policy  can be found by clicking on the following link:

Transparency Policy

A copy of our policy about Violent and Aggressive Patients can be found by clicking the following link:

Violent and Aggressive Patients Policy

A copy of our policy about Whistleblowing and Freedom to Speak up can be found by clicking the following link:

Whistleblowing and Freedom to Speak up Policy

If you would like any specific policies please contact James Leyland at james@castlemanhealthcare.co.uk

Complaints

Castleman Healthcare aims to provide patients with the best care we can. If you have any complaints, comments or concerns about our services please contact us directly at james@castlemanhealthcare.co.uk

Fair Processing

Learn about why the NHS records information about you and how it is used, with whom we may share information, your right to see your health records and how we keep your records confidential.

Our policy can be found by clicking the link below. 

Subject Access Policy

Terms of Reference

Our Terms of Reference define the purpose and structures within Castleman Healthcare as well as our vision, objectives and scope. For the latest documentation please contact us directly at info@castlemanhealthcare.co.uk

Structure

Castleman Healthcare Ltd. is a non-profit making GP provider organisation owned by its shareholders who themselves are GPs in our twelve practices. The day-to-day decisions are made by the Board of Directors and our corporate structure can be found by clicking on the link below.

Board Structure