Working together: Supporting the delivery of continuous and personalised care
In Dorset, three Primary Care Networks, made up of 12 GP practices, work together with Castleman Healthcare to provide proactive, coordinated care to the 120,000 patients in our area.
We operate in this way so we can develop healthcare services at scale, targeted to our population needs so that our patients get the continuous and personalised care they value and deserve. This enables us to share resources and expertise across the practices.
As a non-profit GP provider organisation, the income generated is reinvested to improve patient care, directly benefiting our communities in Dorset.
We are happy to share our expertise, service models, and tools with other PCNs through commercial arrangements.
How we work
We develop and share information about the health needs of the local population, so that services are carefully matched to these needs.
We help all our clinicians connect with each other, and with colleagues in our local hospitals, community services, social care and the voluntary sector.
We alleviate workload by managing many of the business, management and administrative services. This also means costs for non-clinical services are shared, such as HR recruitment for the PCN additional roles, enabling budgets to stretch further.
We pioneer new ways of working, so primary care practitioners and our community partners can deliver new models of care, enabling patients to access integrated care closer to home.
We share our success; the service models and tools we have developed with other PCNs under commercial arrangements.
We reinvest our funding streams and experience to improve healthcare in Dorset.
Who we are
Castleman Healthcare is a not-for-profit GP provider company in Poole North and East Dorset. We are owned by the GP practices that we work with, reinvesting any operating surplus to support development of our expertise and our services.
We provide business intelligence and operational support to the three Primary Care Networks comprising the Castleman practices: Network Poole North, Wimborne & Ferndown Primary Care Network and the Crane Valley Network.
Our CEO is supported by the Directors of Castleman who are GPs, PCN Business Managers, and Practice Managers. The Board is supported by full and part time staff to deliver both programmes of work and our core operating strategy.
Meet the Team
Castleman Healthcare is led by a team of committed and professional members of our practices.
Dr Dominic Hennessy
Interim Chair and Governance Director
Dr Hennessy, Partner at West Moors GP Practice in Ferndown has responsibility for clinical and corporate governance in Castleman. Dominic pursued a career in internal medicine before becoming a GP. He is a trainer of new GP's and takes a lead for his practice business.
Chief Executive Officer
Fiona is Castleman’s CEO and leads on contract management as well as supporting the PCNs with business and management advice. She has a wealth of experience at senior level across the health and education sectors including both private and public sector organisations.
Director of Finance and Company Secretary
Fiona is the Strategic Practice Manager for The Harvey Practice and previously worked for Dorset CCG in a variety of different roles. She is interested in NHS contracting, commissioning and finance and provides additional advice to the PCNs in these areas.
Director of HR
James is Practice Manager at Canford Heath Group Practice in Poole and has been in his practice for nearly 25 years. James provides high level business input and contract management as well as leading on HR.
Director of Programmes and Projects
Sarah is the Wimborne & Ferndown Network Lead as well as Practice Manager at Walford Mill Medical Centre. She has been working for Castleman on the delivery of the Diabetes and Respiratory ICPCS projects and was appointed Director of Programmes and Projects in February 2020.
HR and Projects Manager
Nicki was previously Practice Manager in a local GP practice and has worked in Primary Care since 2004. Nicki provides HR support for all non-practice staff working within Castleman and the PCNs.
Castleman Healthcare Board PA
Amy provides administrative support to the Board and to the Primary Care Networks.
Castleman Healthcare brings together 12 GP practices with 17 sites across your local area
Network Poole North
Crane Valley Network
Wimborne & Ferndown Primary Care Network